This document sets out the privacy policy of Expa, LLC and its affiliates (“Expa,” “we,” or “us”), and describes the information we collect from you, how we use this information, and our legal basis for doing so. It governs your use of the Expa website (the “Site”) and any services provided by Expa (the “Services”).

This Privacy Policy also sets out your rights and describes how you can contact us for more information.

Information we collect

Depending on your use of the Expa Site and Services, we may collect and process the following information from you:

  • Your name;
  • Your account security credentials, such as login and password;
  • Your contact information, such as home or work address, telephone number, and email contact;
  • Information you provide by completing forms on Expa’s Site, including your occupational, educational, and business information;
  • Information about your activity on and interaction with Expa;
  • Communications you send to us; and
  • Information that you submit on or to Expa in the form of submissions, comments, or email correspondence.

You may decline to provide your information to Expa, though doing so will limit your ability to use the Expa site.

How we use this information

We use the information we collect from you for the following purposes:

  • To create and administer your account and contact you;
  • To enable us to provide you with our Services, and to improve and promote our services;
  • To assist you and to improve our customer service;
  • To communicate with you;
  • To maintain our business relationship with you;
  • To keep your account secure and protect our Services; and
  • To track and analyze use of our Services.

How we hold your information

Expa takes security seriously, and follows industry-standard practices to protect the information we collect and maintain against loss, misuse, and unauthorized alteration. While we endeavor to protect all information in our possession and control, no method of transmission over the internet or electronic storage is completely secure or can protect against all potential security breaches. We bear no liability for uses or disclosures of information arising in connection with the theft thereof.

We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. If you close an account you have with us or decide not to continue your relationship with Expa, we may still keep your information.

We also collect and maintain aggregated, anonymized, or pseudonymized information that we may retain indefinitely to protect the safety and security of our Site, improve our Services, or comply with legal obligations.

Cookies

Cookies are small data files that are issued to your device when you visit a website and that store information about your use of a service. Pixel tags (which are also called clear GIFs, web beacons, or pixels) are little snippets of code or tiny images embedded on websites and in email that help us learn how you interact with our site and emails.

When using Expa’s Site or Services, we may create “cookies” on your computer for purposes of facilitating and maintaining your current user session to help us understand your use of the Site and enable you to access, navigate and use the Services. Expa may collect information using those cookies in order to enable us to identify you in connection with the Services and to track your use of the Services for purposes consistent with this policy.

To make the Expa Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, IP, which may vary from session to session), domain name, and/or a date/time stamp for your visit. Third party advertising companies may also use cookies for tracking purposes.

You may be able to block cookies via your browser settings, but this may prevent you from access to certain features of the Site.

EU Users

Users residing in certain countries, including the European Union, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information.

Data protection law in the EU requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

  • Performance of the contracts to which you will be a party;
  • To pursue our legitimate interests as part of running our business; or
  • In order to comply with legal obligations to which we’re subject.

Because Expa is based in the United States, your information will be collected and processed in the United States. The US has its own laws governing data protection and government access to information. The rules that protect your personal information under US law may be different than in your home country.

You can request a downloadable copy of your personal data from Expa or request that your account be deleted by emailing privacy@expa.com.

To contact our Data Protection Officer, please email privacy@expa.com. You can contact us in writing at:

Expa, LLC
ATTN: Data Protection Officer
660 4th Street #193
San Francisco, CA 94107

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and will let you know when we do so by posting any changes to the Site. New versions of the Privacy Policy will apply immediately, but never retroactively. If you continue to use Expa’s Site or Services after a change, that means that you accept the Privacy Policy.